Customer Engagement Manager with Security Clearance Customer Service & Call Center - Sneads Ferry, NC at Geebo

Customer Engagement Manager with Security Clearance

In a world of possibilities, pursue one with endless opportunities.
Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons.
Imagine a career working with intelligent, diverse people sharing a common quest.
Imagine a workplace where you can be yourself.
Where you can thrive.
Where you can find your next, right now.
We've got what you're looking for.
Job Description:
Job Description Customer Engagement Manager -- High Consequence Mission (HCM) Sector Location:
Camp Lejeune, NC Target Market:
DOD & Intelligence Community Position Overview Serves as the embedded Customer Engagement Manager for all customers on Camp Lejeune in support of the National Geospatial Intelligence Agency (NGA).
The Customer Engagement Manager will engage customers daily, survey for mission gaps and shortfalls, and communicate these requirements back to the NGA Program Office routinely.
This position is the face of the NGA Program office to all stakeholders on Camp Lejeune.
The Customer Engagement Manager is expected to keep Camp Lejeune customers abreast of the latest developments from the NGA Program Office and facilitate any NGA personnel site visits to the customer they are embedded with.
This position is wholly responsible for maintaining the customer relationships at their site.
Requirements Experience with mission requirements capture in at least two of the following:
ISR, geospatial intelligence, data analysis and mission planning.
10
years diversified experience in DoD programs Technical or Business degree preferred Demonstrated understanding of the customer network in one or more of the following:
National Geospatial Intelligence Agency (NGA), US Army, Office of the Secretary of Defense (OSD), Special Operations Command (SOCOM), US Marine Corps, Defense Intelligence Agency (DIA) Must be willing and able to travel, as required, 10-20%.
Keen understanding of the Customer and their Mission Excellent verbal and written communication, in order to articulate customer requirements effectively Active Top Secret Clearance with SCI & CI Poly eligibility requiredDesired Candidate Traits Background in conducting training and/or writing programs of instruction (POIs) for software applications supporting military units or IC analysts Ability to translate mission requirements into technical requirements for action by engineering staff Basic understanding of software, data science, artificial intelligence and machine learning concepts Demonstrates ability to influence, inspire trust and establish & sustain credibility Previous experience working with units at Camp Lejeune desired Minimum Clearance Required to Start:
Top Secret SCI This position is part of our Federal Solutions team.
Our Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe.
Our diverse, intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental.
We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace.
Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now.
Salary Range:
$113,100.
00 - $203,600.
00 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! The position may require a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief as required by customer requirements and some cases federal, state, provincial or local mandates.
Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace.
Diversity is ingrained in who we are, how we do business, and is one of our company's core values.
Parsons equally employs representation at all job levels for minority, female, disabled, protected veteran and LGBTQ+.
We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY! Recommended Skills Artificial Intelligence Communication Customer Relationship Management Data Analysis Data Science Integrated Service Routers Estimated Salary: $20 to $28 per hour based on qualifications.

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